Innovative Solutions. World Class Support.
Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment.
Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.
Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.
What SHI Can Offer:
The ITAM System Engineer will contribute to a team of ITAM Specialists working to assist SHI customers in understanding their Hardware and Software Environments. The ITAM Systems Engineer will join the IT & Software Asset Management (ITAM) Team to focus primarily on the discovery, collection and analysis of software and hardware information.
The ITAM System Engineer can be office based from either Austin TX, Somerset NJ, Paris France or Milton Keynes UK offices. It is expected that this role will require occasional travel both nationally and internationally (30%).
The ITAM Systems Engineer will focus primarily on the discovery and collection of software / hardware inventory but may also be involved in the software / hardware life-cycle – advising customers on license entitlements, purchasing, deployment, decommissioning, and license re-allocation. The ITAM Systems Engineer will need to become familiar with our preferred discovery tool JDisc, service delivery platform MIE by eTelligent Solutions Inc, as well as other approved department tools and technologies. The candidate will need to become familiar with the licensing of most major publishers' products and their use rights.
The ITAM Systems Engineer will:
The position requires a detailed knowledge of all aspects of the IT life-cycle including licensing, purchasing, deploying, tracking, reporting, decommissioning, and harvesting software and hardware assets. The candidate must have technical experience and deep supporting knowledge of IT infrastructure, servers, personal workstations, supporting networks, databases and storage devices.
Candidate should have the following:
The candidate will be required to be certified in the first 3 certifications listed below; if the candidate is not currently certified in at least three of the topics, they are required to study and pass a minimum of three of the following accreditations within 90 days of commencing the role. The supplemental certifications are a plus.
SHI is seeking a well-rounded experienced ITAM Systems Engineer and therefore we welcome all other relevant skills and experience.
Candidates should possess a bachelor's degree or equivalent work experience as well as a minimum of 3+ year of experience in a systems operation or networking position.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status