• Field Solutions Engineer

    Job Locations US-CT-Hartford
    Requisition ID
  • About SHI



    Innovative Solutions. World Class Support.


    Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million “software-only” regional reseller into a $10 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope. Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

    SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management.
    SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.


    What SHI Can Offer:

    • World Class Facility includes on site gyms, restaurants and community events
    • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
    • Work in an up-beat, creative, and fun environment
    • Benefits, include medical, vision, dental, 401K, and flexible spending
    • Supportive Management and Leadership

    Job Summary

    SHI is seeking a Datacenter Generalist that will possess prior experience in Infrastructure, Virtualization and/or Network architecture.  SHI is passionate about providing our customers with the right solutions that enable Data Center optimization. As more customers are relying on SHI to architect and deliver these solutions, our Enterprise Solutions Group needs the advanced skill to continue to meet the demand and needs of our customers.

    Responsibilities/Job Function

    • Responsible for the Data Center sales obtainment goals in supported territory
    • Pipeline management and ownership for Data Center opportunities
    • Account retention and penetrating multiple lines of Data Center business in existing accounts
    • Interface with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc.
    • Assist SHI sales reps with customer facing conference calls & presentations
    • Lead Data Center Solution positioning and qualification conversations with customers
    • Represent SHI at relevant industry events with speaking slots encouraged
    • Drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing
    • Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team
    • Builds deep relationships and trust with customers and owns the technical side of customer relationships.
    • Demonstrates leadership to ensure that the SHI’s recommended resolutions are comprehensive, achieve customer expectations and meet customer business needs and planning.
    • Support RFPs by aligning key internal personnel to assist with responses
    • Align SHI’s Professional Services portfolio with the solutions being developed
    • Establish relationships with preferred Delivery partners, vet their performance acceptability, and build integration within the region


    Qualifications/Minimum Skills Required

    • Passion for technology
    • Disaster recovery solutions: backup/recovery, mirroring, active/standby, active/active
    • High availability architectures and clustering solutions
    • Converged Infrastructure: Nutanix, Cisco UCS or Simplivity
    • Virtualization: Hypervisors, server and desktop virtualization
    • Storage: EMC, NetApp technologies
    • Public and Private Cloud Solutions
    • Excellent written and verbal communication, listening, negotiation and presentation skills.
    • Ability to work effectively, add value as a team member and assume a leadership role for the team.
    • Demonstrated technical knowledge and consultative skills.
    • Ability to train and disseminate information within an Area or Operation.
    • Advanced knowledge of servers, storage, networking and virtualization regarding their impact on the business
    • Knowledge of Converged Infrastructure of servers, storage, networking and virtualization regarding their impact on the business
    • Ability and desire to work within a team environment, and at times independently
    • Proactive mindset. Sales mentality.
    • Experience working in complex Data Center sales opportunities
    • Previous IT Administrator/Management experience desired
    • Highly organized individual


    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status


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