• Corp - Inside Sales Account Manager

    Job Locations US-TX-Austin
    Requisition ID
    2018-1504
    Category
    Sales
  • Job Summary

    The Mission:

    As the largest privately-owned Commercial IT Solutions Provider, we strive to be the #1 resource our customers go to when they need advice about their businesses IT environment – and we help them procure it like a pro – whether they are one of the largest banking institutions in the world, or a five-person SaaS company just getting off the ground.

    The Team:

    Our sales force has a home base in Austin, where we develop elite business-to-business IT sales executives. Consistently ranked in the Top 10 Places to Work in Austin, culture is not just a buzzword. We are known for our high energy – a result of our hard working and collaborative nature that thrives in an extremely relevant, dynamic industry.

    The Role:

    Inside Sales Account Managers at SHI are an essential part to our customer's experience. ISAM's partner with our Outside Sales teams to offer new and existing customers a wide variety of technology solutions, while developing strong customer relationships and growing business. We don't manufacture a product, we manufacture a customer experience- and your job is to create the best possible experience for any and all businesses on their quest to procure IT solutions. 

    The Future:

    We don’t hire jobseekers – we hire careerseekers. Outpacing the growth of our competitors allows us to develop strong, diverse skill sets and promote from within. Paired with the competitive nature of a sales organization, hard work and productivity are rewarded early and often. If growth is important to you, we couldn’t agree more.

    Responsibilities/Job Function

    • Help customers select, deploy and manage various aspects of their IT environment
    • Maintain vendor/distribution channel partnerships
    • Manage multiple, ongoing projects
    • Partner with internal departments and Account Executives to create strategic plans of engagement
    • Provide excellent customer service
    • Keep updated on product and industry knowledge
    • Mastery of SHI systems and tools
    • Establish and maintain customer relationships via phone and email
    • Attend product and sales trainings as required

    Qualifications/Minimum Skills Required

    • Completed Bachelor’s Degree (College/University)
    • Strong written and verbal communication skills
    • Strong problem solving, organizational and interpersonal skills
    • Ability to work both individually and in a team environment
    • Self-Motivated with the ability to work in a fast paced and constantly changing environment
    • Proficiency in MS Outlook Tools- Outlook, Word, Excel, PowerPoint
    • Effectively communicate complex subject matter- both verbally and written 
    • Multi-task and remain focused
    • Ability to delegate via internal and external resources
    • Project Management
    • Prioritization

     #LI-LK1

    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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