International Enterprise Account Director

The International Account Director, (IAD), is responsible for growing and managing business within SHI’s Strategic or Enterprise customer segments.  The IAD will own the entirety of the sales process and collaborate  with our Sales Leadership, Internal Support, Solutions and Alliances teams to  proactively propose and deliver  our company’s innovative solutions and world class support. 

The International Account Director will develop and grow our business in existing customers and assemble and lead the right teams to acquire net new customers within Strategic and Global segments.  Working with CX and the rest of the business, the IAD is ultimately responsible representing SHI and ensuring our customers receive the best possible experience working with us.

This role reports into the Enterprise Sales Director and is required to attend a local UK-based office 1-2 days a week and make regular customer visits.

SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.  

With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.  

SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Australia, Netherlands, Hong Kong and Singapore.   

Including but not limited to: 

• Develop business in existing customers and win new clients to achieve sales targets as set by the business.
• Exceed profit and revenue targets.
• Regular, proactive face time and virtual meetings with customers
• Maintain an accurate CRM to forecast and manage the business.
• Produce detailed account plans for customers in your portfolio.
• Work with the Alliances team and existing contacts to develop strong relationships with our key partners and vendors
• Complete all KPI’s as set by the business on a quarterly basis to include any training and development courses as determined for your role.
• Drive attendance to customer technology days, events and networking activities to strengthen relationships, credibility and trust.

• Minimum of 5-year sales experience in a similar sales role
• University Degree or relevant workexperience

• Effective written, verbal, listening, and presentation communication abilities
• Excellent time management, planning, and organization skills
• Strong interpersonal and customer service skills
• Possess good judgment and decision-making skills.
• Ability to communicate, present and influence all levels of a customer and/or partner organization for the purposes of building relationships and driving sales growth.
• Ability to effectively position against competition, and clearly articulate value.
• Ability to self-study and engage in independent work to increase job related knowledge and skills.
• Ability to think ahead, plan long-term decisions, and anticipate outcomes.
• Ability to be approachable, maintain composure, and possess a professional attitude.
• Self-motivated with ability to work with limited direction and oversight.
• Ability to prospect, negotiate, and close deals.
• Excellent consultative sales skills

• Industry recognised sales qualifications or certifications preferred.
• Obtaining ongoing Sales Certifications is a Learning & Development requirement of this role.

• This role is 50% remote and 50% at an SHI location. The International Account Director will be expected to come into a local UK-based office 1-2 days a week and make regular customer visits.

• Business working hours are Monday to Friday, 09:00 to 17:00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities.
• Base salary DOE alongside uncapped commission.