SHI has an exciting opportunity as a Field Service Technician. This position requires daily travel to various customer sites and work in an on-call environment. The Field Service Technician needs to have extensive experience in hardware and software related troubleshooting and resolution of issues. They will support a contract with a customer, which involves resolving tickets and traveling to various locations to perform Break/Fix tasks.
This position will report to the Manager of Operations and requires on-site support at Customer locations and travel to Customer stores in Northeast U.S.
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Include but not limited to:
Preferred Skills:
• Knowledge of Ivanti (aka LANDesk)
• Knowledge of Windows 7, 8, 10, and 11
• Knowledge of Apple iOS
• Knowledge of Cisco Networking
• Knowledge of Windows Server 2016, 2019, and 2022
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