ASG Solutions Architect - Microsoft Messaging & Identity

The ASG Solutions Architect – M365  will analyze, design, and implement Microsoft Messaging services and related solutions for our company’s end customers and partners.They will also serve as the technical lead in installing, configuring and upgrading services within our customers’ and partners environments.

This position is a remote position with Home Office setup as determined by SHI management.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include but not limited to:

• Responsible for the design, consult, and implementation of Microsoft messaging and identity solutions and related technologies based on customer requirements including:
• Microsoft Exchange
• Active Directory
• Microsoft 365
• Entra AD
• Conditional Access
• Multi Factor Authentication
• SaaS Integration
• Self-Service Password Reset
• Responsible for the migration of:
• Latest legacy Exchange and Active Directory infrastructure to M365
• Plan, manage, and troubleshoot Microsoft 365 services deployments and migrations
• Perform PowerShell scripting for automation, documentation, and standardization
• Ensure security is integrated into all Microsoft 365 architecture solutions
• Develops technical roadmaps for future Microsoft 365 implementations
• Guide strategic customers as they design and implement Microsoft 365 projects ranging from greenfield deployments, tenant consolidations, and business transformations through on-site and remote engagements
• Deliver best practices and recommendation to clients
• Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations
• Plan, manage, and troubleshoot complex customer environments, deployments, and migrations
• Collect, produce, and update deployment and design documentation for customer engagements

• Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
• Minimum 5 years of technical experience with increasing responsibility
• Minimum 3 years’ experience designing implementing and integrating Microsoft Messaging & Identity technology
• Minimum 3 years’ experience working with and migrating Microsoft Messaging/Identity technology
• Minimum 3 years of experience developing and executing scripts for automation and deployment

• Proficiency with the design, implementation, migrations, and support of Microsoft Messaging & Identity solutions
• Strong project time management and communication skills
• Consultative approach to deploying enterprise architecture
• Passion for technology
• Expert and timely decision-making skills
• Strong written, presentation and verbal communication skills
• Excellent organizational and time management skills
• Strong troubleshooting skills
• Drive to learn and deploy new technology
• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Ability to travel to client sites upon reasonable request

Preferred Qualifications

• Minimum 2+ years’ experience of Architect services

• Microsoft Associate Certification, must be obtained within 6 months of employment

• Travel to customer sites, up to 10% annually

• The estimated annual pay range for this position is $100,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status