PubSec Field Technical Strategist - Microsoft - Education

The PubSec Field Technical Strategist, Microsoft will be responsible for supporting the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance when implementing and consuming Microsoft Technologies. The role is centered on pre-sales activities, emphasizing added value and service offerings for primary and secondary educational institutions.

The PubSec FTS, Microsoft will report to the PubSec FTS Manager - Microsoft. PubSec FTS, Microsoft is expected to spend time interfacing and building relationships with existing and potential SHI customers, the MS Account Executive team and other internal support organizations and Microsoft. They will provide support in identifying new opportunities, networking, and following up on potential leads. The PubSec FTS, Microsoft must be a continuous learner and curious about current and future Microsoft technologies.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but are not limited to:

• Build and maintain relationship with Microsoft Customer Technical Specialists
• Collaborate on and advise on RFPs, SOWs, and other customer documents as needed
• Identify gaps in the market and spot opportunities to drive customer SHI value
• Lead internal training sessions on MS technology from engineering and sales perspectives
• Collaborate with Microsoft support resources with goal of efficient and accurate customer communication
• Act as liaison between Microsoft Account Executive (MAE), Field AE and SHI professional services team
• Collaborate with sales teams on strategic customer planning and opportunity development
• Consult on Microsoft products, implementation, and adoption strategies
• Recommend third party solutions when best for customer
• Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption
• Achieve technical and administrative MS Certifications as needed
• Documentation and updates of opportunities within corresponding SHI internal tools

• Bachelor’s Degree or equivalent experience
• 5+ years background administering Microsoft technology, outside sales or equivalent technical experience
• 2+ years of experience selling, presenting to, or supporting C-Level Executives. 
• 2+ years of experience preparing proposals and sales strategies for various prospects
• Public Sector Sales Experience Preferred 
• Experience working with various aspects of technology in an academic environment

• Ability to self-study and engage in independent work to increase job related knowledge and skills
• Highly motivated and organized
• Ability to multitask and prioritize accordingly
• Excellent communication, collaborative, and presentation skills
• Strong problem solving, organizational and interpersonal skills
• Highly focused on customer solutions and satisfaction
• Strong consultative sales skills
• Ability to facilitate technical discussions and break down complex solutions
• Familiarity with best practices for migrations, hybrid environments, cloud-first, and on-premises implementation of Microsoft solutions
• Subject matter expert in one or more Microsoft areas of technology – Azure infrastructure, core 365, AI/Copilot, Power Platform, GRC/Purview, security, or endpoint management
• Specifications and implementation strategies on InTune/Endpoint Manager for Education

• 2x Associate Level+ Microsoft Certifications

Ongoing Certification Requirements:

• Acquire accreditations and meet other training requirements throughout the lifetime of the role

• Overnight travel may be required.
• Position requires travel to company events and meetings

• The estimated annual pay range for this position is $120,000 - $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.