Manager - Enterprise Cloud Infrastructure Services

The Manager – Enterprise Cloud Infrastructure Services leads and strategizes the implementation, optimization, and secure management of cloud environments while aligning with SHI’s cybersecurity measures and ensuring compliance with industry standards.​

This position is required to report to the SHI Somerset NJ or SHI Austin office location as determined by SHI management.  

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Includes but not limited to:

• Cloud Infrastructure Strategy:
  • Drive and execute a comprehensive strategy aligned with organizational goals
  • Stay abreast of industry trends and advancements in technologies to continually enhance our cloud infrastructure and security posture, private and public clous
• Cloud Implementation:
  • Oversee the design and implementation of cloud solutions, ensuring scalability, reliability, and security
  • Collaborate with architecture and development teams to ensure the effective integration of applications with the cloud platform, including Disaster Recovery, Backup and Recovery, and Monitoring
• Security and Compliance:
  • Work closely with the Cybersecurity & Compliance teams to implement and maintain robust security measures in the environment. Ensure compliance with relevant internal industry standards and regulations
• Collaboration and Communication:
  • Collaborate with cross-functional teams to understand business requirements and provide technical solutions
  • Communicate effectively with stakeholders, providing regular updates on the status of cloud infrastructure projects and operations
• Team Leadership:
  • Lead and mentor a team of multi-layered cloud engineers and administrators
  • Foster a collaborative and innovative work environment that encourages continuous learning and development and manage resources
• Operational Excellence:
  • Establish and enforce operational best practices, ensuring high availability, performance, and security of cloud infrastructure
  • Implement and monitor key performance indicators (KPIs) to assess and improve the efficiency of cloud operations
• Cost Management:
  • Develop and implement cost management strategies to optimize resource usage and control expenses
  • Review and adjust resource allocations regularly to align with business needs
• Vendor Management:
  • Lead the strategic selection, negotiation, and management of vendor relationships to optimize cloud services, ensure contractual compliance, and drive continuous improvement, ultimately aligning vendor contributions with organizational goals and fostering a culture of innovation and efficiency

• 10 years of experience with current and emerging infrastructure and operations technologies and practices​
• 5 years of leadership responsibilities, including strategy, budgeting, vendor management, and staffing​
• Proven experience in designing, implementing, and managing cloud infrastructure.​
• Ability to quickly handle shifting priorities and work towards agreed-upon goals and target dates​
• Demonstrated ability to work with and integrate internal and external teams​

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a history of exceeding goals successfully
• Pushes self and helps others achieve results​
• Relates comfortably with people across levels, functions, culture, with diplomacy and tact
• Builds rapport in an open, friendly, and accepting way
• Builds constructive relationships with people both similar and different to self
• Picks up on interpersonal and group dynamics​
• Forms teams with appropriate and diverse mix of styles, perspectives, and experience
• Establishes common objectives and a shared mindset
• Creates a feeling of belonging and strong team morale
• Shares wins and rewards team efforts
• Fosters open dialogue and collaboration among the team​
• Envisions future scenarios easily
• Clearly communicates compelling visions and possibilities for lasting value
• Develops innovative strategies that link vision to action, ensuring a competitive edge

• The estimated annual pay range for this position is $140,000 - $185,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status