Credit Control - Cashier

SHI is seeking a dedicated and detail-oriented Cash Allocation Specialist to join our dynamic Accounts Receivable team. We are committed to delivering exceptional service and maintaining strong customer relationships. In this role, you will be responsible for accurately processing and allocating incoming payments while collaborating with the Accounts Receivable team to manage and reconcile customer accounts. A key aspect of the position involves proactively addressing and resolving discrepancies in a timely manner, as well as maintaining clear and effective communication with customers to manage expectations and ensure satisfaction. You will support the Accounts Receivable Manager and contribute to process improvements.

To succeed in this role, you should possess exceptional attention to detail and a proactive approach to problem-solving, coupled with strong organizational skills and a drive for achieving results. While prior experience in cash allocation is preferred, it is not required, as we value candidates who demonstrate a willingness to learn and develop. Excellent communication and interpersonal skills are essential.

This position reports directly to the Accounts Receivable Manager and is based in our Milton Keynes office, with an expectation to be on-site three days a week.

SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms. 

With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management. 

SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Australia, Netherlands, Hong Kong and Singapore. 

Include, but not limited to:

• Assist with the processing and reconciliation of accounts receivable and remittances.
• Manage transactions involving multiple entities and various currencies, including EUR, GBP, USD, SEK, CHF, AUD, and SGD.
• Address payment issues such as duplicate payments or other discrepancies.
• Engage in collection management processes as necessary.
• Maintain oversight of unallocated cash across the business.
• Perform general ad hoc duties within the Accounts Receivable team as required.

• Previous experience in accounts receivable or cash application processes is preferred.
• Experience with Blackline is advantageous but not required.

• Ability to independently contribute to broader team objectives.
• Effective management of multiple tasks while meeting deadlines.
• Excellent written and verbal communication skills.
• Strong collaboration skills and ability to work well in a team environment.
• Team-oriented with the capacity to perform under pressure.
• Proactive attitude with a strong commitment to meeting deadlines.
• Exceptional attention to detail, coupled with a driven and determined attitude.

• Business working hours are Monday to Friday, 09:00 to 17:00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities.
• SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.