Jr. Software Engineer – Internship - Austin, TX

The Jr. Software Engineer Intern will contribute to designing, implementing, and optimizing automated workflows and orchestration processes. Under guidance, the intern will gain hands-on experience leveraging automation tools to streamline tasks and enhance operational efficiency.   

This position will report to the Austin, Texas office location.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but not limited to:  

• Analyze and define business needs by researching and partnering with SMEs to formally gather and document business requirements.   
• Evaluate business processes to determine the feasibility of automation.   
• Design, build, and deploy automation and orchestrations using SHI’s tools from proof-of-concept to production deployment.   
• Develop and implement new automation programs and processes in a DevOps/Agile environment.   
• Maintain and improve the performance of existing automation programs.   
• Collaborate with different teams and be responsible for multiple tasks and projects simultaneously.   
• Troubleshoot production issues and coordinate with the development team to streamline code testing, validation, deployment, and performance   

• Currently enrolled as a junior or senior in good academic standing working towards a bachelor’s degree in information technology, computer science, engineering, or related field.    
• Familiarity with scripting languages like Python, Powershell, Go, or Ruby  
• Familiarity with cloud technologies APIs for vSphere, AWS, and Azure  
• Familiarity with automation tools like Ansible, Terraform, Jenkins, Github/Gitlab  
• Basic understanding of IT infrastructure components and configuration management  

• Strong written and verbal communication skills.   
• Familiarity with UI/UX Design Concepts  
• Excellent troubleshooting skills with the ability to diagnose problems  
• Excellent critical thinking skills. 
• Ability to take direction and follow instructions.  
• Ability to work both individually and in a team environment. 
• Strong analytical and research skills. 
• Strong problem-solving, organizational, time-management skills  
• Attention to detail 
• Ability to define, execute, and follow up on deadlines and goals. 

• The intern selected will be required to work 29 hours a week over a specified 12-week duration.  

• The hourly pay range for this position is $18.00/Hr.   
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.