IT Solutions Architect- D365 CRM

The Solutions Architect is a strategic member of our IT Department. They will deeply understand the solutions and capabilities represented within a large enterprise environment. This role is a consultative partner for our internal stakeholders, focusing on understanding their goals and strategies and mapping solutions to business outcomes. The Solutions Architect is responsible for using their knowledge of software programs and business strategies to help maximize productivity and communication. 

This position is required to report to the SHI Austin, TX office location as determined by SHI management.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but not limited to: 

• Demonstrates leadership to ensure that transformation solutions recommendations are comprehensive and meet business objectives.
• Engage with multiple layers of contacts within the organization to gain insights into the environment.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Develop cross-functional strategies and solutions.
• Translates business and technical objectives into prioritized, phased solutions.
• Oversee and facilitate the evaluation and selection of hardware and software technology and product standards.
• Provide technology/architecture recommendations based on business relevance, appropriate timing, and deployment.
• Keep the portfolio up to date, driving retirement of legacy solutions/technologies.
• Contribute to the design of operational processes, ensuring efficiency, scalability, and compliance with policies and security requirements.
• Stay current with new technologies and innovations and recommend adoption of new partners or solution components.

• Bachelor’s Degree in Computer Science, Software Engineering, Information Systems, or relevant work experience required
• 10+ years of experience in Software Development, Solutions Architectecture, Solutions Engineering, or Business Systems Analysis
• 5+ years of experience with Application Development and Modernization  
• 5+ years of experience supporting one of the following in a large enterprise environment:
  • CRMs (dynamics, salesforce, etc.)
  • ERPs 
  • HR Applications (Workday, UKG, etc.) 

• Ability to analyze business requirements, recommend technical solutions, and write technical specifications and/or requirements
• Ability to efficiently work with executives and internal stakeholders
• Designing and supporting multi-tier application and cloud-based architectures
• Current understanding of best practices regarding system security measures  
• Project management and leadership skills 
• Ability to adapt to changing priorities
• Ability to translate goals and strategies into business solutions

Travel as needed based on business needs and determined by SHI management.

• The estimated annual pay range for this position is $100,000 - $200,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status