IDCS Systems Engineer

The IDCS Systems Engineer will analyze, configure, deploy, and validate hardware devices within the customer defined architecture. The IDCS Systems Engineer will be part of a team of engineers who will install firmware, hardware and run testing for validation while making necessary changes to the rack system if necessary.  The IDCS Systems Engineer will support a deployment network and all underlying systems related to Integration Services workloads.  The IDCS Systems Engineer will report to the Lead IDCS Systems Engineer.  This position is required to report to the SHI Piscataway NJ office location as determined by SHI management.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include but not limited to:

• Install, configure, validate, and troubleshoot data center hardware, software, and systems
• Maintain internal infrastructure, network, and automation environment by debugging and troubleshooting connectivity issues
• Write and maintain custom scripts to automate tasks including configuration and hardware verification in order to increase efficiency and remove human error
• Collaborate with team members to troubleshoot and help improve the design of automation, information, and operational support systems
• Quickly and efficiently respond to error messages received and identify and troubleshoot the hardware and/or software issues
• Collaborate with internal Project Management and Quality Control teams in order to determine integration requirements, expectations, and timelines
• Collaborate with team to streamline builds and create a fluid environment so that each team member can pick up the project where another has left off
• Recognize build problems and escalate issues to the Systems Engineer Lead
• Must be reliable and dependable and see tasks through to completion

• Bachelor's Degree in technology related discipline or relevant work experience required

• Minimum 2 years of working experience in installing, configuring and troubleshooting servers, switches, routers, firewalls, and other datacenter appliances.
• Minimum 2 years of working experience in installing, configuring and troubleshooting UNIX/Linux/Windows Server/ESXi environments
• Minimum 2 years of infrastructure and network monitoring/management system
• Minimum 2 years of experience working with large scale IT projects related to deployment and configuration.
• Experience with scripting (e.g., Python, shell scripts, Perl)
• Minimum 1 years of experience leading technical projects
• Minimum 1 years of customer facing experience
• Minimum 1 years of experience troubleshooting advanced hardware and software issues

• Motivated, disciplined, and able to produce quality results under pressure.
• Networking skills, OSI network layers, TCP/IP, DHCP, DNS, Routing
• Strong critical thinking and problem-solving skills and ability to learn new technologies.
• Ability to work individually without much direction while also working as part of a team
• Ability to recognize knowledge gaps and consult others instead of moving forward without expertise.
• Ability to multitask while retaining strong attention to detail and produce quality results
• Excellent communication skills (verbal & written) and ability to articulate ideas succinctly.
• Scripting skills (e.g., Python, shell scripts)
• Ability to obtain certifications as needed
• Share knowledge with other team members and hand off tasks to techs when necessary

Preferred Qualifications/Skills: 

• Experience with infrastructure automation tools (xCAT, Ansible, Cobbler, Chef, etc.)
• Experience working with RESTful APIs.
• Experience and capable operating in CLI-based environments.
• Experience with modern data center technologies and concepts.
• Certifications in technology related disciplines such as Networking (CCNA, CCNP) or Server Infrastructure (MCSE) is desired but not mandatory.

• Extended hours are required to complete some special projects
• Position requires the ability to move or lift up to 50lbs

• The estimated annual pay range for this position is $80,000 - $130,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status