Business Development Representative - Marketing

The Business Development Representative primarily focuses on utilizing outbound activities, such as calls and emails, to generate sales opportunities and set appointments from inbound leads.

This position will be reporting to the SHI Bethlehem, PA location as determined by SHI management.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but not limited to:

• Proactively contact potential clients through phone calls and emails to introduce them to the range of SHI's products and services.
• Qualify inbound leads to evaluate potential sales opportunities.
• Schedule meetings for Account Executives with qualified leads.
• Collaborate with the sales and marketing teams to ensure alignment on lead generation strategies.
• Maintain accurate records of interactions and lead data in CRM systems.
• Stay informed about industry trends and SHI's offerings to communicate with prospects effectively.
• Handle inbound customer service calls.

• High school diploma or equivalent
• Previous experience in sales, telemarketing, or a similar role is beneficial. Experience in the IT industry is a plus.

• Strong communication and interpersonal skills (written and verbal)
• Ability to build rapport with potential clients.
• Excellent organizational and time management abilities.
• Proficiency in using CRM software and other sales tools.
• Proactive and self-motivated attitude.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and adapt to new strategies and technologies.

• The estimated annual pay range for this position is $45,000 - $65,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status