ASG Presales Solutions Engineer - Infrastructure

The ASG Presales Solutions Engineer - Infrastructure will work as a customer facing data center infrastructure specialist. They will help uncover and develop opportunities when meeting with customers and account planning with sales teams. This position is a remote position that may be required to report to the Austin, TX office as required for business needs as determined by SHI management.   

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but are not limited to: 

• Lead both independent as well as collaborative discussions with clients regarding data protection, backup, disaster recovery, and business continuity.
• Acquire and develop advanced technical and programmatic skill sets
• Understand OEM and industry landscape relative to solutions and market trends
• Support development of go-to-market strategies across all solutions
• Educate and develop sales teams on data protection solution selling and key technologies
• Develop and maintain internal intellectual property: a combination of white papers, subject matter guides, assessment processes and measurement documents, and project briefs
• Perform assessment and/or solution deployment activities including requirement definition and feasibility
• Understand and support SHI data protection services offerings and portfolio

• Preferred Bachelor’s degree or equivalent work experience 
• Minimum of 5 years of experience working with design and delivery/implementation of data protection solutions
• Minimum of 2 years of experience presenting to customers, internal teams, or local professional groups
• Performance of one or more gap assessments for formalized industry frameworks and compliance requirements preferred but not required
• Experience with products such as Commvault, Veeam, Cohesity, Rubrik, Druva, and NetBackup.

• Ability to demonstrate technical capabilities regarding data protection, cyber resiliency, disaster recovery, and business continuity.
• Ability to design an appropriate cyber resiliency solution based on requirement documents
• Ability to recommend data protection solutions based on industry best practice and knowledge of client environments
• Proficiency with the following Microsoft Office products: Word, PowerPoint, and Visio
• Ability to conduct self-study and independent work in lab facilities to increase job-related skillset

Preferred Skills

• Technical writing (redacted samples may be requested)
• Presentation skills.
• Ability to architect solutions to demonstration product and outcome
• Highly organized with strong oral and written communication, presentation and consultative experience across a diverse set of data center technology solutions
• Solution scoping
• RFP response experience

One or more of the following industry certifications preferred: 

• Veeam VMCE or VMCA
• Commvault Professional or Engineer
• Cohesity Technical Sales Professional
• Rubrik RCSA

• Valid driver’s license
• Must be able to pass client-required background checks as needed
• Travel up to 20% to client sites

• The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status