Associate HR Benefits & Rewards Specialist

The Associate HR Benefits & Rewards Specialist supports the administration of employee benefits and assists with communication and inquiries related to Health, Welfare, Retirement, and Wellness programs. This role involves collaboration with senior team members to ensure legal compliance and effective liaising between employees and insurance providers. The Specialist also contributes to benefit-related initiatives, data analysis, and basic audit tasks while handling confidential information professionally.

This position is required to report to the SHI Somerset, NJ office location as determined by SHI management.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include but not limited to:

• Support in the basic administration of employee benefits, policies, and programs.
• Assist in handling leave of absences, medical accommodations, and workers' compensation.
• Help in the communication of the company's Health, Welfare, Retirement, and Wellness programs.
• Provide basic customer service to HR partners and employees, addressing benefits-related queries.
• Assist senior and mid-level specialists in liaising between employees and insurance providers for benefits inquiries.
• Aid in gathering and analyzing benefits data under supervision.
• Support in maintaining procedures for benefit plans and ensuring legal compliance.
• Participate in benefit-related initiatives and events under guidance.
• Learn from senior and mid-level team members and help with basic government reporting requirements.
• Handle confidential information professionally and assist in basic audit tasks.

• Completed Bachelor’s degree or equivalent work experience
• Minimum 1-3 years of experience in benefit administration

• Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning.
• Detail-oriented: Can identify errors or inconsistencies in work and make necessary corrections.
• Forward Thinking: Can identify potential future trends or needs, propose proactive solutions, and take action without explicit instruc-tions.
• Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Customer Service: Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.
• Time Management: Can generally use time effectively but may occasionally struggle with prioritizing tasks, meeting deadlines, or main-taining work-life balance.
• Project and Goal Focus: Can maintain and align focus with goals of a project or task.
• Planning: Can identify opportunities for improvement, propose plans, and organize resources without explicit instructions.
• Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Can build relation-ships and contribute to a positive team dynamic.
• Problem Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

• Ability to manage and maintain confidential information
• Experience using Microsoft Excel 
• Experience using Microsoft PowerPoint 
• Experience with video conferencing platforms such as Teams and Web-ex
• Proficiency in HR software and tools
• Understanding of HR laws and regulations 
• Experience administrating Wellness Programs

• Hours/Shift subject to be determined
• Position to reside at HQ or Austin
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status