Warehouse Picking Manager

The Warehouse Picking Manager manages a team of Forklift Operators by serving as a point of escalation and overseeing the team’s daily operations. The manager will act as a liaison between sales department and the Warehouse Picking Department by delegating work to appropriate staff based on needs of the sales/customer request. This position reports directly to the Warehouse Manager.

This position will be required to report to the SHI’s Knox/Ridge, Piscataway, NJ Warehouse location.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Include, but not limited to:

• Manages the order printing process and delegation of workload
• Manages the picking process for the Integration Center to ensure orders are picked in a timely manner and staged correctly
• Review day to day picking processes to determine areas that need improvement
• Resolves issues regarding pick tickets or inventory
• Coordinate and assist in the completion of corrective actions to ensure picking accuracy by working closely with the Quality Assurance team
• Enforce policy and procedure with staff, and follow up with disciplinary action when required.
• Act as a liaison between team and senior management to ensure all shipping related tasks are prioritized by providing updates on progress.
• Complete employee performance evaluations, address personnel issues, and manage shifts
• Conduct research to determine root cause of any item discrepancies such as lost or missing products
• Helps maintain Picking staff’s job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Assist Senior Management in interviewing, hiring decisions, and employee terminations

• Associate's degree or equivalent work experience
• Minimum 3 year of Warehouse experience
• Minimum 2 years of Leadership Experience

• Management/leadership skills
• Ability to work efficiently and effectively in a fast pace environment while meeting all deadlines
• Ability to assist in hiring decisions and pick quality candidates
• Ability to recognize workflow issues
• Ability to complete tasks without management follow up
• Ability to manage small and large groups
• Proficient in Microsoft Office Word, Outlook, Teams and Excel
• Ability to communicate clearly and effectively

• Hazmat certification (must obtain within 6 months of hire date)

• Overtime and weekend work are available, and may be required throughout the year
• This position is expected to frequently bend, lift, walk and stand for extended periods of time
• Position requires the ability to move or lift up to 50lbs

• The estimated annual pay range for this position is $50,000 - $90,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.