• Operations Administrator - Wakefern

    Job Locations US-NJ-Edison
    Requisition ID
    2018-2280
    Category
    Other
  • About SHI

    SHI-Logo

    Innovative Solutions. World Class Support.

     

    Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million “software-only” regional reseller into a $8.5 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope. Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

    SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management.
    SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.

     

    What SHI Can Offer:

    • World Class Facility includes on site gyms, restaurants and community events
    • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
    • Work in an up-beat, creative, and fun environment
    • Benefits, include medical, vision, dental, 401K, and flexible spending
    • Supportive Management and Leadership

    Job Summary

    This position will work with internal and external parties to help support the customer Wakefern Food Corp.  This employee will work as the Operations Admin as part of the onsite Wakefern Support Team.

    Responsibilities/Job Function

    The responsibilities include but are not limited to:

    • Maintaining Work Order queue-Creating requisitions, assigning tasks, updating records and completing in timely manner.
    • Updating and following up with customer with order status, delivery and receipt in timely manner.
    • Go through deliveries and receive orders into the system. Label, stock and assign/communicate orders accordingly.  Print orders and place into building assigned location bins.
    • Process returns of parts and equipment. Request RMA for equipment
    • Create Requisitions on behalf of the customer in their system. Order monthly stock of peripherals.  Requisitions should be detailed and concurrent.
    • Provide price to customer upon request. Work with TeamEve on getting quotes.
    • Create work orders in ticketing system and process rush order for Corp and Members.
    • Assign work orders for equipment and software deploys to deploy techs.
    • Flag new hires and coordinate escalations with deploy techs.

    Qualifications/Minimum Skills Required

    • Organization: Work and stock room must be kept in order so equipment and tasks are easily accessible. Follow up and keep track of tasks.
    • Communication: Excellent communication skills (both verbal and written).
    • Time management: Keep track and complete tasks in timely manner.
    • Professionalism: All correspondence with internal departments, management and customer must be conducted professionally.
    • Able to collaborate with the team and work individually.
    • Ability to multitask.
    • Office/Excel. Ability to work off Excel and update spreadsheets.
    • This position will require carrying boxes, shelving equipment and some lifting (not too heavy).

     

    Preferred Skills:

    • Basic PC knowledge. Computer savvy.  Will be part of IT support team.

     

    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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