• RFP Specialist

    Job Locations US-NJ-Somerset
    Requisition ID
    Customer Service/Support
  • About SHI



    Innovative Solutions. World Class Support.


    Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million “software-only” regional reseller into a $8.5 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope. Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

    SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management. SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.


    What SHI Can Offer:

    • World Class Facility includes on site gyms, restaurants and community events
    • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
    • Work in an up-beat, creative, and fun environment
    • Benefits, include medical, vision, dental, 401K, and flexible spending
    • Supportive Management and Leadership

    Job Summary

    The SHI RFP Team receives and responds to our customer Requests for Proposal (RFP) across all our customer segments : Large Global, International, Public Sector, Corporate-MidMarket. Our Responses showcase why SHI is the leading global provider of information technology products and services.


    The RFP Specialist works with the RFP Team and Management assisting the SHI Salesforce in responding to formal RFPs (“Bids”). The successful candidate will be responsible for helping SHI market and showcase our outstanding support and best in class offerings.

    Responsibilities/Job Function

    Responsibilities include but are not limited to:


    • Interface between the Salesforce and applicable departments to gather information for responses
    • Proofread and edit proposal content, checking for consistency, clarity, accuracy, and compliance with the requirements of the RFP to insure a complete response that meets all deadlines.
    • Assemble responses and distribute completed Bid to Customer and applicable Salesteam
    • Track completed Bids assigned for final result of Customer’s Award Status
    • Meet all milestones and ETAs throughout the response process while handling a large volume of requests
    • Maintain quality results by using established templates, following proposal-writing standards, and keeping the RFP Library complete with current information and Best Responses
    • Assist Management in the development of collateral materials
    • Training on the job will lead to expanding duties

    Qualifications/Minimum Skills Required


    • Minimum 1 full year experience in writing and editing content for RFPs and/or other marketing or training initiatives
    • 4 Year College Degree
    • Proven and documented communicative skill set – ability to write in a clear and concise manner, succinctly conveying information to a large and varied audience
    • Detail oriented - time management and prioritization skills
      • Documented ability to support high volume activity, continue to keep requesters and additional responders aware of upcoming milestones and open action items, while adjusting schedule to accommodate last minute urgent requests and reset priorities
      • Capable of determining priorities, goals and objectives of work functions assigned
      • Excellent with multi-tasking, follow-up and execution of assignments
    • Interpersonal skills
      • Background in Customer Service – interacting directly with Customers and End Users via phone and email
      • Ability to effectively work in a team environment and under general supervision
    • Tools
      • Microsoft
        • Word – track changes, version control
        • Outlook – Calendar, Tasks, Team Folders
      • Adobe Acrobat
    • Pluses
        • SharePoint workflows, exporting data
        • Excel simple formulas
        • PowerPoint basic presentations
        • Snagit and/or other visual enhancement software tools
      • College Degree in English and/or Communications (Marketing/Journalism/ Public Relations)
      • Microsoft



    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status


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