• Inside Account Manager

    Job Locations US-NJ-Somerset
    Requisition ID
  • About SHI



    Innovative Solutions. World Class Support.


    Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million “software-only” regional reseller into a $8.5 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope. Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

    SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management.
    SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.


    What SHI Can Offer:

    • World Class Facility includes on site gyms, restaurants and community events
    • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
    • Work in an up-beat, creative, and fun environment
    • Benefits, include medical, vision, dental, 401K, and flexible spending
    • Supportive Management and Leadership

    Job Summary

    This entry level position works closely with Outside Sales to process purchase orders, obtain quotes, update deal registrations, track customer orders, and follow up on all aspects of the sales process.

    Responsibilities/Job Function

    Responsibilities include, but not limited to:

    • Represent SHI as central point of contact for customer base at Headquarters in Somerset, NJ
    • Act as liaison between Account Executives, customers, and SHI internal departments
    • Provide outstanding customer service and support
    • Provide sourcing, product quotes, pricing, and product information
    • Enter sales orders and provide updates throughout the sales process
    • Take initiative to resolve issues

    Qualifications/Minimum Skills Required

    • 4-year degree, 3.0 cumulative GPA (all majors considered)
    • Strong telephone and email communication skills
    • Excellent time management skills, attention to detail, organizational skills, and problem-solving capabilities
    • Interest in building a knowledge of software and hardware technologies
    • Ability to work well in a fast paced, team environment


    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status


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