• Inside Sales Operations Admin

    Job Locations US-NJ-Somerset
    Requisition ID
    2019-2525
    Category
    Sales
  • About SHI

    SHI-Logo

    Innovative Solutions. World Class Support.

     

    Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million “software-only” regional reseller into a $8.5 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope. Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

    SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management.
    SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.

     

    What SHI Can Offer:

    • World Class Facility includes on site gyms, restaurants and community events
    • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
    • Work in an up-beat, creative, and fun environment
    • Benefits, include medical, vision, dental, 401K, and flexible spending
    • Supportive Management and Leadership

    Job Summary

    SHI has an exciting opportunity in the Enterprise Inside Sales department as an Inside Sales Operations Admin. This individuals will assist with a variety of tasks in support of Inside Sales, some of which are outlined below. This position will be reporting to our HQ 290 location.

    Responsibilities/Job Function

    The responsibilities include but are not limited to:

    • Assisting with CRM data and physical file cleanup
    • Fielding SHI.com requests and forwarding to correct sales teams
    • Requesting information from vendors, such as invoices, pricing and order status
    • Processing overflow work from the sales team or operations, such as placing orders, working on Renewal Opportunities, creating vendors and parts for AX
    • Forwarding Ariba Mods, handling Warehouse voicemails, and other duties as requested
    • Order entry, receiving and responding to e-mails, order status, etc., in support of the Enterprise Commercial Teams
    • Regular engagement with Inside Account Managers, Inside Sales Manager, Partner teams and Vendors

    Qualifications/Minimum Skills Required

    • Ability to learn fast and absorb knowledge on a daily basis
    • Ability to clearly communicate and effectively work well with others
    • Exceptional written (example: e-mail) and verbal (example: phone) communication skills. Candidates may be asked to demonstrated these skills as part of the interview process
    • Strong time management and organization skills
    • Possess an upbeat and enthusiastic attitude 
    • Self-motivated and willing to learn

     

    Education/Certifications:

    • Some College Preferred

     

    Preferred Skills:

    • Customer service and/or customer facing experience
    • Well rounded working knowledge of SHI’s tool and applications: Microsoft Dynamics AX, BI, CRM, SharePoint, and Sales Center
    • Proficiency in the following applications/platforms:
      • Office 2010, specifically Word, Excel, PowerPoint, and Outlook
      • Office 2013 applications are a plus
      • Windows 7
      • Windows 10 experience is a plus

     

    #LI-JM2

    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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