Corp Inside Solutions Engineer - Service Providers

Job Locations US-TX-Austin
Requisition ID
Inside/Outside Sales

About Us


Innovative Solutions. World Class Support. 


Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $11 billion global provider of information technology products and services.

From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment.

Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day.


What SHI Can Offer:

  • World Class Facility includes on site gyms, restaurants and community events
  • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
  • Work in an up-beat, creative, and fun environment
  • Benefits, include medical, vision, dental, 401K, and flexible spending

Job Summary

The Corp Inside Solutions Engineer will work as a technology generalist who will be customer facing and will uncover and develop opportunities. The Corp Inside Solutions Engineer will take a consultative approach to data center, edge, core, cloud, security, and will understand how that technology enables business.   The Corp Solutions Engineer will report to a Solutions Director or a Regional Solutions Manager.  This position is a remote position however may be required to report to the Austin, Tx location as required for business needs as determined by SHI management. 


Includes but not limited to: 

  • Responsible for the Solution Practice sales quota in their territory/pod  
  • Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate, following up with prospects to discover, defend and acquire new business
  • Engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration and Services business in existing accounts   
  • Collaborate, develop and execute strategy for top prospects with the sales team to discover, grow and acquire new business  
  • Ongoing training and Learning to understand the company services offerings in all solution practice areas by attending company training and expanding knowledge though self-study  
  • Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc.  
  • Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing  
  • Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team  
  • Demonstrates leadership to ensure that the company’s recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning  
  • Build strong relationships and trust with the technical decision maker, executive stake holders   and own the technical side of customer relationships 
  • Focused on delivering a world class customer experience according to company standards.   
  • Develop relationships with Local Technology Community (MFG’s and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-going needs
  • Educate and develop sales teams on technical selling, product training, services and technology trends by taking advantage of office hours, setting up formal training and relationship building  
  • Educate customers with product training and positioning technical solution sales cycle management  
  • Mentor and guide Technology Advisors in the Advanced Solutions Group 


  • Bachelor’s degree or equivalent work experience  
  • Disaster recovery solutions: backup/recovery, mirroring, active/standby, active/active 
  • Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, mirroring, active/standby, active/active, clustering) 
  • Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.e. VMware, Hyper-V, Citrix, VDI) 
  • Expertise in mainstream technologies to include: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS 
  • Experience with Public and Private Cloud Solutions 
  • Ability to train and disseminate information within an Area or Operation. 
  • Consultative approach to cloud, virtualization, storage, networking, and servers technology 
  • Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word 

Required Skills

  • Possess a real passion for technology 
  • Outstanding written and verbal communication  
  • Excellent negotiation skills 
  • Excellent Presentation Skills  
  • Ability to work effectively, add value as a team member and assume a leadership role for the team. 
  • Ability to train and disseminate information within an Area or Operation.  
  • Ability to resolve and close complex technical and selling situations  
  • Ability to work effectively within all levels of an organization, both internally and externally 
  • Ability to work both individually and in a team environment 
  • Must be results driven with a strong sense of urgency 
  • Attention to detail, organization, and follow up skills are critical  
  • Initiative to research and resolve problems with a positive attitude 
  • Exceptional time management     
  • Demonstrated technical and consultative skills 


Preferred Skills: 

  • Ability and desire to work within a team environment, and at times independently 
  • Excellent written and verbal communication skills 
  • Ability to communicate complex subject matter – both verbally and written  
  • Strong problem solving, organizational, and time management skills 
  • Management/Leadership Skills  
  • Ability to motivate and mentor  

Unique Requirements

Special Demands:    

  • Extended hours are required to complete some special projects  



Equal Employment Opportunity – M/F/Disability/Protected Veteran Status 

Additional Information

  • FLSA Status: Exempt


Equal Employment Opportunity – M/F/Disability/Protected Veteran Status




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